Refund policy

Refund Policy

30-Day Returns

We accept returns of stickers and decals within 30 days after delivery.

To qualify for a return, the item must be unused, undamaged and in its original packaging. A receipt or other proof of purchase is also required.

To request a return, contact us at info@micesterpiece.com before mailing the item. Returns sent without first requesting approval may not be accepted.

Approved returns should be mailed to:

Kai Enterprise LLC
7821 Saint Andrews Rd Unit #1231
Irmo, SC 29063
United States

Customers are responsible for return shipping costs when returning an undamaged item because of a change of mind. Original shipping charges and return shipping costs are nonrefundable.

Damaged, Defective or Incorrect Items

Please inspect your order after delivery and contact us promptly if it arrives damaged, defective or incorrect.

Contact info@micesterpiece.com within 30 days of delivery and include a clear photograph showing the issue. After reviewing the request, we will provide a free replacement or refund when appropriate.

Exceptions

Gift cards and products specifically marked as final sale cannot be returned. Receiving a promotional or quantity discount does not automatically make a sticker or decal final sale.

Exchanges

The fastest way to receive a different item is to return the original item and place a new order after the return has been approved.

Refunds

We will notify you after receiving and inspecting your return. If approved, the refund will be issued automatically to your original payment method within 10 business days.

Your bank or credit card provider may require additional time to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at info@micesterpiece.com.